Software Implementation Consultant (Manufacturing)

CAI Software is growing! Due to increased client demand, we are looking for a motivated, professional, and service-minded individual to join our team full-time in the role of Software Implementation Consultant. In this role, you will work directly with our Professional Services staff to assist with new software implementations. You will help build and test the client’s system and be on-site to oversee the conference room pilot (CRP). If a successful career in the software industry is what you are looking for, this job is perfect for you. This position offers great advancement opportunity and is an introduction to the world of enterprise level software solutions.

What You’ll Do:

In this role you will work closely with clients to implement CAI’s Manufacturing Solutions such as MES, WMS and EDI, collaborate with Product Engineering, Product Development, and the Sales Teams with an eye focused on Customer Success. This includes:

• Creating and performing system level tests for new implementations, customer expansions and more.
• Familiarity with hardware and server staging is helpful.
• SOW Creation.
• Documenting how the system works and benefits the client in a “Solution Overview”.
• Delivering a nearly “defect free” solution for increased customer acceptance.
• Collaborate closely with Product Management, Engineering and Sales teams to help influence and prioritize the product roadmap based on market/industry/customer requirements.
• Travel to customer sites will be required from time to time to facilitate the implementation efforts.
• Support the sales team to configure and deliver technical product demonstrations to prospects and/or customers.

What We’re Looking For:

• Ability to demonstrate a strong interest in how software is set up and a thoughtful, methodical approach to solving complex problems
• Outstanding communication (verbal and written) and listening skills combined with strong time management and organizational skills
• Interest in manufacturing solutions and the business functions they serve such as; Production Management, Warehouse/Inventory Management and supply chain collaboration between customers and suppliers.
• Interest in working in a customer-focused, fast paced technology environment.
• Course work or experience with basic software programming. Not required but a plus.

Compensation / Benefits:

• We offer rewarding growth and career opportunities and a performance-based work environment that fosters growth through collaboration.
• We provide an excellent salary structure that is complemented by outstanding benefits, including health insurance, life insurance, 401K plan, continuing education and much more.

About CAI Software, LLC

CAI Software, LLC is a recognized leader in the delivery of mission-critical, production-oriented enterprise resource planning (ERP), manufacturing execution systems (MES), warehouse management software (WMS), electronic data interchange (EDI), and Enterprise Process Automation (EPA) software and services to leading companies in select vertical markets, including building materials, food processing, precious metals, manufacturing, and distribution. We are headquartered in Rhode Island, USA. For more information, visit www.caisoft.com and follow the company on LinkedIn.

CAI values diversity and encourages women, people of color, LGBTQ persons, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

CAI is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.